Student Processing Information

Direct Deposit Info

Direct deposit is available for MGIB – Active Duty,and Selected Reserve.   You can contact our direct deposit center at 1-877-838-2778.

You can also visit the WAVE application to sign up for direct deposit using our direct deposit form.  Our WAVE application is available at here.
For users having trouble connecting to secure sites, click here for how to resolve this problem.

Change of Address

  • Option #1: Change it with the School prior to registering for the next term and let us know when you submit your Tuition Account Summary that you are requesting an address change 
  • Option #2: If you are currently receiving benefits or have received benefits in the last year, the WAVE system can be used to update your address and financial institution information.
  • Option #3: Call 1-888-442-4551 and then let your school representative know at your earliest convenience.

Requesting a PSL (Primary School Letter) from RLC

  1. Supply a copy of your Tuition Account Summary (aka paid fee receipt with your schedule). You must provide this document every term you desire benefits. Please let us know what school you will be attending and the classes.
  2. Make sure you follow up with the VA Certifying Official at your host school, if you have not received anything within 1-2 weeks. ( Please note: During peak registration periods there will be a backlog / delay in processing.  The backlog average is approximately 30 business days from the date received in . To avoid this you need to turn in your documents in at least 30 days prior to the first day of class.)

Requesting certification under a PSL (Parent School Letter)

  1. Contact your Home school (This is the location that you have your Official Degree Plan / Certificate currently on file) and request a Parent Institute Letter from the VA Certifying Official for the term you will be attending Richland College.
  2. Supply a copy of your Tuition Account Summary ( aka paid fee receipt with your schedule). You must provide this document every term you desire benefits.
  3. Make sure you follow up with the VA Certifying Official at your host school, if you have not received anything within 1-2 weeks. (Please note: During peak registration periods there will be a backlog / delay in processing.  The backlog average is approximately 30 business days from the date received in. To avoid this you need to turn in your documents in at least 30 days prior to the first day of class.)  

Adding/Dropping classes

  1. Adjustments / Terminations – Notify us via email, in person, mail with either a Drop form from Advising or a statement from you of the course(s), credit hours and the effective date. Please submit to the VA Office within 2 weeks of adjustments.
  2. Adding classes after initial certification – Supply a copy of your Tuition Account Summary ( aka paid fee receipt with your schedule). This can be submitted in person, fax, mail and email.

Need to change your Degree Plan

  1. Need to complete a new DCCCD Degree Plan request form and return it to the VA Office. We will have to have an Official Degree Plan before certifying your classes. (in most cases)
  2. Need to submit online on VONAPP a VA Form 22-1995 (Ch 30/31/33/1606/1607) or VA Form 22-5495 ( Ch 35 – Dependents) then bring in printed confirmation page from the Veterans On-line Application Web site (VONAPP)